Privacy Policy

1. Introduction

Morro Bay Concrete Construction respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a consultation, or contact us through our website or phone. This may include:

• Your name, email address, and phone number
• Property address and project details
• Communication preferences
• Any other information you choose to share with us

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit. This helps us improve our website performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes, estimates, and service information
• To schedule and complete concrete services
• To communicate with you about your project
• To send invoices and process payments
• To improve our services and customer experience
• To respond to your questions and concerns
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share information with trusted service providers who help us operate our business, such as payment processors or scheduling tools, and only to the extent necessary to provide our services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption where appropriate, and limiting access to your information to authorized personnel only. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request corrections to inaccurate or incomplete information
• You can request deletion of your information, subject to legal requirements
• You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. As stated above, we do not sell your personal information. To exercise your California privacy rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: